About David

David Avrin, CSP, Global Speaking Fellow, is a renowned customer experience (CX) keynote speaker, known for his charismatic and engaging presentations. He is one of the most in-demand experts in the world today, helping organizations transform the way they do business by focusing on what truly matters to customers—making it easy. David is a prolific author and CX consultant, guiding companies to reduce buying friction and outshine their competitors by becoming "Ridiculously Easy to Do Business With."

His actionable insights empower businesses to enhance customer loyalty and drive growth by simplifying their processes and making the customer experience seamless. With years of experience working with top organizations globally, David’s approach is practical, straightforward, and results-driven, delivering immediate impact. Whether addressing large audiences or consulting with leadership teams, David Avrin’s expertise in customer experience helps businesses stand out in competitive markets and foster lasting customer relationships.