About David
David Avrin, CSP, Global Speaking Fellow, is a renowned customer experience (CX) keynote speaker, known for his charismatic and engaging presentations. He is one of the most in-demand experts in the world today, helping organizations transform the way they do business by focusing on what truly matters to customers—making it easy. David is a prolific author and CX consultant, guiding companies to reduce buying friction and outshine their competitors by becoming "Ridiculously Easy to Do Business With."
His actionable insights empower businesses to enhance customer loyalty and drive growth by simplifying their processes and making the customer experience seamless. With years of experience working with top organizations globally, David’s approach is practical, straightforward, and results-driven, delivering immediate impact. Whether addressing large audiences or consulting with leadership teams, David Avrin’s expertise in customer experience helps businesses stand out in competitive markets and foster lasting customer relationships.
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KEYNOTE
Awards & Publications
More About David
David is the author of seven books published in multiple languages including the acclaimed: Why Customers Leave (and How to Win Them Back) and his newest book: Ridiculously Easy to Do Business With: A practical guide to giving customers what they want—when and how they want it.
Reviews
100% approval rating!
- Rich Viola
David was our first speaker to ever receive a 100% approval rating on our post event survey. We’ve already hired him for several more events!
engaging and informative
- Plains Cotton Growers
David's presentation was both engaging and informative. He provided actionable strategies that our team could implement immediately.
invaluable speaker!
- Vistage International
David's insights into customer experience were invaluable. He helped our members understand the importance of being easy to do business with.
most in-demand speaker
- Saxton Speakers
David Avrin is one of the most in-demand and charismatic Customer Experience speakers and consultants in the world today.
phenomenal
- Hotel Interactive Inc.
Our attendees enjoyed David's candor, sense of humor, and well-thought-out presentation. They walked away with ideas that they immediately implemented when they returned to their businesses.
best speaker we've had
- Saxton Speakers
David helps organizations better understand and serve their changing customers and clients to help future-proof their businesses by becoming ridiculously easy to do business with.
inspirational speech
- Vistage International
David's insights into customer experience were invaluable. He helped our members understand the importance of being easy to do business with.
great speaker
- U.S. Lawns
Scott Greenberg was a great speaker for our National Training Conference. I particularly appreciated the detailed pre-work that Scott did to fully understand our brand. He skillfully uncovered franchise owners’ challenges and incorporated them into his presentation, delivering content that resonated with our franchisees.
attendees enjoyed!
- Hotel Interactive Inc.
Our attendees enjoyed David's candor, sense of humor, and well-thought-out presentation. They walked away with ideas that they immediately implemented when they returned to their businesses.
must have speaker
- Vistage International
David's insights into customer experience were invaluable.
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